Terms of service

Last updated: March 8, 2025

These Terms of Service (“Terms”) govern your access to and use of the Carbon Pitstop website (the “Site”) and services (collectively, the “Service”) provided by Carbon Pitstop (“we”, “us”, or “our”). By accessing our Site or purchasing our products, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Site or Services.

1. Overview

  • Acceptance of Terms:
    By using our Site, you agree to these Terms, including any additional policies referenced herein. These Terms apply to all users, including browsers, customers, vendors, and contributors.

  • Updates:
    We reserve the right to update, change, or replace these Terms at any time. It is your responsibility to review these Terms periodically. Your continued use of the Site following any changes constitutes your acceptance of the updated Terms.

  • Platform:
    Our online store is hosted on Shopify Inc., which provides the e-commerce platform for our operations.

2. Online Store Terms

  • Eligibility:
    You must be at least the age of majority in your jurisdiction to use our Site. If you are a minor, you may use the Site only with involvement of a parent or guardian.

  • Lawful Use:
    You agree to use our Site only for lawful purposes and in accordance with these Terms. You must not use the Site in any way that violates any local, state, national, or international law or regulation.

  • Content Integrity:
    You must not transmit any harmful or malicious code (e.g., viruses, worms) or any other content that could damage the functionality of the Service.

  • Account Security:
    You are responsible for maintaining the confidentiality of your account credentials. A breach of these Terms or your account security may result in immediate termination of your access.

3. General Conditions

  • Service Refusal:
    We reserve the right to refuse service to anyone, at any time, for any reason, without liability.

  • Data Transmission:
    Please note that data (except for sensitive payment information, which is always encrypted) may be transmitted unencrypted over various networks. We are not responsible for any interception of such data.

  • Intellectual Property:
    You agree not to reproduce, duplicate, copy, sell, or exploit any portion of our Service or content without our explicit written consent.

4. Accuracy, Completeness, and Timeliness of Information

  • Information Provided:
    We strive to provide accurate, complete, and current information on our Site. However, we make no guarantees regarding the accuracy or reliability of any content. Any reliance on the material is at your own risk.

  • Historical Data:
    Some information on our Site may be historical and not reflect current conditions. We reserve the right to update or correct such information at our discretion.

5. Modifications to the Service, Order Cancellation, and Price Changes

  • Right to Modify:
    We reserve the right to modify or discontinue any part of the Service at any time without notice.

  • Price Adjustments:
    All product prices on our Site are subject to change without prior notice. We may adjust pricing at any time at our sole discretion.

  • Order Cancellation:
    We reserve the right to cancel any order for any reason at any time. In the event that an order is cancelled, we will notify you using the contact information provided and, if applicable, issue a refund for any payments already made.

  • No Liability:
    We shall not be liable for any modification, price change, suspension, or discontinuance of the Service or any portion thereof.

  • Customer Responsibility for Order Accuracy

    It is the customer’s responsibility to verify all order details, including vehicle compatibility and color specifications, are correct prior to purchase. If you notice any errors or discrepancies in your order, please contact us immediately at support@thecarbonpitstop.com. We shall not be held liable for any issues arising from orders placed with incorrect details. However, if the order is recent and has not yet entered processing, we may be able to amend the specifications upon request, subject to availability and feasibility. Once the order has been processed, all orders are considered final, and any discrepancies resulting from customer error will be solely the customer’s responsibility.

6. Products and Services

  • Availability and Limits:
    Products and Services may be available exclusively online and in limited quantities. All products and descriptions are subject to change without notice. Offers are void where prohibited.

  • Display Accuracy:
    We strive to display product colors and images as accurately as possible. However, we cannot guarantee that your monitor’s display will accurately reflect the actual product.

  • Return/Exchange Policy:
    Please refer to our Refund Policy for details regarding returns, exchanges, and cancellations for our products.

  • Quality Disclaimer:
    We do not warrant that the quality of any products, services, or information obtained through the Service will meet your expectations.

7. Billing and Account Information

  • Order Information:
    You agree to provide current, complete, and accurate information when placing an order. You are responsible for updating your account details as necessary.

  • Restrictions:
    We reserve the right to limit or cancel orders, including those placed using the same account, credit card, or billing/shipping address if, in our sole judgment, they appear to be from dealers, resellers, or distributors.

  • Refunds:
    For details on order cancellations and refunds, please review our Refund Policy.

8. Optional Tools

  • Third-Party Tools:
    Our Site may offer access to third-party tools that we do not control. Use of these tools is at your own risk, and any disputes regarding these tools should be directed to the respective third-party providers.

  • Future Services:
    Any new services or features we introduce in the future will also be subject to these Terms.

9. Third-Party Links

Our Site may contain links to third-party websites or resources. We do not endorse or control these third-party sites, and we are not responsible for their content, privacy practices, or other actions. Use these links at your own risk.

10. User Submissions

  • Comments and Feedback:
    If you submit ideas, suggestions, or other content to us, you grant us a perpetual, irrevocable, royalty-free license to use, edit, publish, and distribute such content in any media.

  • Content Responsibility:
    You are solely responsible for any content you submit, and you agree that it does not violate the rights of any third party.

11. Personal Information

Your submission of personal information is governed by our Privacy Policy.

12. Errors, Inaccuracies, and Omissions

  • Content Errors:
    Occasionally, our Site may contain typographical errors or inaccuracies. We reserve the right to correct any errors or omissions and update information at any time without prior notice.

  • No Obligation:
    We are under no obligation to update or revise the content on our Site except as required by law.

13. Prohibited Uses

You are prohibited from using the Site for any unlawful purpose or in any manner that could damage or impair the Service. This includes, but is not limited to:

  • Violating any applicable laws or regulations,
  • Transmitting harmful or malicious code,
  • Infringing on any intellectual property rights, or
  • Engaging in harassment, abuse, or any activity that could harm other users.

We reserve the right to terminate your access to the Service immediately for any breach of these restrictions.

14. Disclaimer of Warranties; Limitation of Liability

  • Service “As Is”:
    The Service and all products and services provided through it are offered "as is" without any warranties, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement.

  • No Liability:
    In no event shall Carbon Pitstop, its directors, officers, employees, or affiliates be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of your use of the Service.

  • Risk Acknowledgment:
    Your use of the Service is at your sole risk. We do not guarantee uninterrupted or error-free access.

15. Indemnification

You agree to indemnify, defend, and hold harmless Carbon Pitstop and its affiliates from any claims, losses, damages, liabilities, or expenses arising from your use of the Service or your violation of these Terms.

16. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

17. Termination

  • Termination Rights:
    We may terminate or suspend your access to the Service immediately, without notice, for any reason, including any breach of these Terms. All obligations incurred prior to termination shall survive.

  • Voluntary Termination:
    You may terminate these Terms at any time by ceasing your use of the Service.

18. Entire Agreement

These Terms, along with any additional policies referenced herein, constitute the entire agreement between you and Carbon Pitstop regarding your use of the Service, superseding any prior agreements or understandings.

19. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Canada. Any disputes arising under these Terms shall be resolved in the appropriate courts of Canada.

20. Changes to These Terms

We reserve the right, at our sole discretion, to modify or update these Terms at any time. Your continued use of the Service following any changes indicates your acceptance of the new Terms.

21. Contact Information

If you have any questions about these Terms, please contact us at:
Email: thecarbonpitstop@gmail.com

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